Privacy Policy for Tasveek
Last Updated: 02-07-2025
1. Introduction
Welcome to Tasveek. We at Tasveek ("we," "our," or "us") operate the website https://dev.tasveek.com (the "Site") and the Tasveek mobile application (the "App"). Your privacy is critically important to us. This Privacy Policy document describes the types of information that is collected and recorded by Tasveek and how we use it.
By accessing our Site or using our App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
A. Personal Information: This is data that can be used to identify you personally. We may ask you to provide it voluntarily, or it may be collected automatically when you use our services.
• Account Information: When you register for an account, we may collect your name, email address, phone number, and a password.
• Profile Information: Information you add to your profile, such as a profile picture, bio, or other details.
• User Content: Any photos, images, text, comments, or other content you upload, process, or generate using the Tasveek App or Site.
• Payment Information: If you make purchases, our third-party payment processors (e.g., Stripe, Apple App Store, Google Play Store) will collect and store your payment card details. We do not store sensitive payment card information on our servers.
• Communications: If you contact us directly, we may receive your email address, the contents of your message, and any other information you choose to provide.
B. Technical & Usage Information (Automatically Collected):
• Log Data: Like most sites and apps, we collect information that your browser or device sends whenever you visit our Site or use our App. This may include your IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Device Information: We may collect information about the device you use, including the device type, operating system, unique device identifiers, and mobile network information.
• App Usage Data: We collect data about your interactions within the App, such as the features you use, the actions you take, and your preferences.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the collected information for various purposes:
• To Provide and Maintain the Service: To create your account, allow you to use our editing and generation features, and provide customer support.
• To Process Transactions: To handle your orders and process payments.
• To Improve Our Service: To analyze how users interact with our Service, identify trends, and develop new features and functionalities.
• To Communicate With You: To send you service-related emails (e.g., account verification, changes/updates to features). With your permission, we may also send you promotional communications.
• For Security and Fraud Prevention: To monitor and protect the security of our Service, our users, and to prevent fraud and abuse.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.
If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the information and the specific context in which we collect it. We typically rely on the following bases:
• Performance of a Contract: The processing is necessary to provide our Service to you under our Terms of Service.
• Your Consent: You have given us permission to process your information for a specific purpose (e.g., marketing emails).
• Legitimate Interests: The processing is in our legitimate interests to operate and improve our Service, and it is not overridden by your rights.
• Legal Compliance: The processing is necessary for us to comply with a legal obligation.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
• With Your Consent: We will share your information when you have given us explicit consent to do so.
• Service Providers: We employ third-party companies and individuals to facilitate our Service ("Service Providers"), such as for cloud hosting, data analysis, payment processing, and customer service. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Reasons: We may disclose your information where required by law, subpoena, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that deal.
6. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. We will also retain Usage Data for internal analysis purposes.
7. Data Security
The security of your data is important to us. We use commercially acceptable means to protect your Personal Information, including encryption (SSL/TLS) and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Your Data Protection Rights
Depending on your location, you have certain rights regarding your personal data:
• Access & Portability: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Erasure ("Right to be Forgotten"): You can request that we delete your personal data.
• Restrict Processing: You can request that we temporarily or permanently stop processing all or some of your personal data.
• Object to Processing: You can object to our processing of your personal data.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe.
9. Children's Privacy
Our Service is not intended for use by children under the age of 13 (or 16 in the EEA). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child without verification of parental consent, we take steps to remove that information from our servers.
10. Third-Party Links and Services
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. International Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also provide notice through the App or via email. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
• Email: contact@tasveek.com
• Website Contact Form: https://dev.tasveek.com/contact/